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At Progressive Church Media, we take your privacy seriously. Our privacy policy (below) sets out how we use and protect any information that you give Progressive Church Media when you use our website.

Progressive Church Media is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 15, 2012 and last updated May 30, 2026.

What We Collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
  • text prompts, image descriptions, and generated media submitted through AI-powered tools on the website
What We Do With Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone,  or mail. We may use the information to customize the website according to your interests.

If you use AI-powered tools available on this website (such as image generation tools), the prompts and instructions you provide may be processed by third-party artificial intelligence services in order to generate the requested content. These services may temporarily process this information to produce the generated output. We do not sell this information and only use such services to provide the requested functionality.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Content created using AI tools on this website may be stored within your account library so that you can access or download your generated media.

Use Of Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links To Other Sites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • you can stop your subscription to our mailing list at any time by using the Unsubscribe link included with every e-mail we send. From this site, you can add/remove e-mail accounts automatically.
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at contact@progressivechurchmedia.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

PCM Lumen

Privacy Policy Addendum

Addendum to the Progressive Church Media Privacy Policy

This addendum applies specifically to PCM Lumen and supplements the Progressive Church Media Privacy Policy at progressivechurchmedia.com/privacy/. Where this addendum addresses the same topic as the general Privacy Policy, this addendum governs for PCM Lumen users.

1. Our Commitment to Pastoral Privacy

Privacy is a design principle of PCM Lumen, not a legal footnote. We built Lumen for pastors who trust us with sensitive ministry materials. The commitments in this section are not aspirational — they are binding.

PCM Lumen collects and processes personal and ministry data only to personalize and deliver the Lumen experience to you. We make the following unconditional commitments:

  • Your uploaded documents and generated content are never used to train AI models — by PCM or by any third-party AI provider we engage.
  • Your pastoral content is never shared with other Lumen users or made visible to PCM staff, except when you explicitly request technical support.
  • You own your content. You can export, edit, or permanently delete your data at any time.
  • We will not use your ministry data for advertising, market research, or to promote third-party products without your explicit consent.

Important note: The general Progressive Church Media Privacy Policy states that we “may use the information to improve our products and services.” That clause does not apply to data collected through PCM Lumen. Lumen data — including your ministry profile, uploaded documents, theological identity, and generated outputs — is excluded from any product improvement use without your separate, explicit consent.

2. What PCM Lumen Collects

When you use PCM Lumen, we collect the following categories of information in addition to the general information described in the PCM Privacy Policy:

2.1 Ministry Profile

During onboarding and ongoing use, you may provide information about your ministry context, including:

  • Your name, title, and church or organization name
  • Denomination and theological tradition
  • Congregation size, demographics, and community context
  • Preaching style and communication preferences

This information is used exclusively to personalize Lumen’s outputs for your context. It is not used for marketing, shared with third parties, or used to train AI models.

2.2 Theological Identity

Lumen asks about your theological identity, including your tradition’s approach to scripture, social justice, and inclusive language. This is sensitive personal information. It is collected solely to help Lumen generate content consistent with your theological voice. It is stored privately in your account and is never shared with other users, third-party advertisers, or PCM staff beyond what is necessary to operate the service.

2.3 Uploaded Documents

You may upload documents to help Lumen learn your voice and understand your congregation. These may include:

  • Previous sermons and written communications
  • Church bulletins, newsletters, or ministry materials
  • Faith formation resources you have created

Uploaded documents are stored in a private, account-specific location. They are not indexed, searchable by others, or accessible to PCM staff except when you explicitly request technical support. Accepted formats currently include PDF, DOCX, and TXT. Uploaded images may include PNG, JPG, SVG, GIF, and WEBP formats. File size and quantity limits apply as stated in the PCM Lumen Terms and Conditions.

2.4 Generated Content

Sermon angles, draft communications, formation materials, and other content generated through Lumen are saved to your account library. This content belongs to you. It is not reviewed by PCM staff, shared with other users, or used to train AI systems.

2.5 Usage Data

We collect standard usage data — such as which features you use and how often — to maintain and improve Lumen’s reliability. This data is aggregated and anonymized before any internal analysis. It is not linked to the content of your ministry profile, documents, or generated outputs.

3. How We Use Your Information

PCM Lumen uses the information you provide solely for the following purposes:

  • Delivering personalized AI writing assistance based on your ministry context
  • Storing your uploaded documents and generated outputs so you can access them across sessions
  • Providing technical support when you request it
  • Communicating with you about your account, including subscription status and significant product changes

We do not use your Lumen data for:

  • Training AI models (by PCM or third-party providers)
  • Advertising or marketing to you based on pastoral content
  • Market research or product surveys without your separate consent
  • Any purpose not directly related to delivering the Lumen service to you
4. Third-Party AI Providers

Lumen routes your prompts and relevant ministry context to third-party artificial intelligence services to generate responses. When you submit a prompt — including any context drawn from your ministry profile or uploaded documents — that information is transmitted to our AI provider to produce the output.

We require our AI providers to agree contractually that submitted content will not be used to train their models. We select providers based in part on this commitment. However, we cannot guarantee the future policies of third-party providers, and we will notify you of any material change to provider data handling practices.

AI providers process your content only as necessary to generate your requested output. They do not have ongoing access to your stored documents or ministry profile.

Generation speed, feature availability, and service continuity depend in part on third-party infrastructure and may vary.

5. Data Storage and Security

Your uploaded documents are stored using Amazon S3 cloud storage via an automated file management system. Each file is stored in a private, account-specific location tagged with your account identifier, so it can be cleanly identified, exported, or deleted without affecting other platform content.

We apply appropriate technical and organizational security measures to protect your data, including:

  • Account-scoped storage with no cross-user access
  • Encrypted transmission of data between your browser, PCM systems, and AI providers
  • Access controls limiting PCM staff access to your content

No system is perfectly secure. If you believe your account has been compromised, contact us immediately at contact@progressivechurchmedia.com.

6. Your Rights and Choices

You have the following rights with respect to data held in your PCM Lumen account:

Access

You can view your ministry profile, uploaded documents, and saved outputs at any time through your Lumen account.

Correction

You can edit your ministry profile and theological identity information at any time through your account settings.

Export

You can download your uploaded documents and saved outputs at any time. If you close your account, you will have the opportunity to export your data before deletion is finalized.

Deletion

You can permanently delete individual uploaded files, saved outputs, or your entire account at any time. When you delete your account, all associated data — including your ministry profile, uploaded documents, theological identity information, and saved content — will be permanently deleted within 30 days. Anonymized, non-identifiable usage data may be retained for platform analytics after account deletion.

Opt out of communications

You can unsubscribe from PCM marketing emails at any time using the unsubscribe link in any email we send. Transactional emails related to your account (such as subscription notices) are not affected by marketing opt-outs.

To exercise any of these rights, you can use your account settings or contact us at contact@progressivechurchmedia.com.

7. Data Retention

We retain your Lumen data for as long as your account is active. Specifically:

  • Ministry profile and theological identity: retained until you edit or delete it, or close your account
  • Uploaded documents: retained until you delete them individually or close your account
  • Generated content: retained in your account library until you delete it or close your account
  • Usage data: retained in anonymized, aggregated form for up to 24 months for platform analytics

When your account is closed — whether by you or by PCM due to a Terms violation — all personal data is permanently deleted within 30 days.

8. Children’s Privacy

PCM Lumen is intended for use by ordained or licensed clergy and ministry professionals. It is not directed at individuals under 18 years of age. We do not knowingly collect data from minors through Lumen.

9. Changes to This Addendum

We may update this addendum as Lumen evolves. If we make a change that materially affects how we handle your data — particularly with respect to the commitments in Section 1 — we will notify active Lumen users by email before the change takes effect. Continued use of Lumen after notification constitutes acceptance of the updated terms.

This addendum was last updated May 2026.

 

You may request details of personal information which we hold about you under local laws. A fee may be applicable, depending on the request and as allowed by law. If you would like a copy of the information held on you please contact us at contact@progressivechurchmedia.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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